Shipping policy
At TheFab.Online, we strive to provide our customers with a seamless shopping experience, which includes fast and reliable shipping.
- Processing Time
All orders are processed within 1-2 business days from the time the order is placed. Orders placed on weekends or holidays will be processed on the next business day.
- Shipping Options and Delivery Time
We offer the following shipping option:
- Local Shipping (Lebanon): Delivery within 2-3 business days
Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to unforeseen circumstances such as weather, customs, or carrier delays.
- Shipping Rates
Shipping rates are calculated based on the weight and destination of the package. You can view the shipping cost for your order at checkout.
- International Shipping
At this time, we do not offer international shipping. We currently only ship within Lebanon.
- Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the carrier's website.
- Damaged or Lost Packages
In the event that your package is lost or damaged during transit, please contact our customer support team at support@thefab.online within 48 hours of receiving your order. We will work with the carrier to file a claim and either replace or refund your order.
If you have any questions about our shipping policy, please contact us at support@thefab.online.